SAS^® Web Report Studio might stop responding if you log on through a WebSEAL junction address or a reverse-proxy server. This problem occurs because of a URL-redirection servlet filter that is set as a default.

The request.log and referer.log files in WebSEAL or the access log for the reverse-proxy server might indicate that repeated requests for SAS Web Report Studio occur with no redirection to SAS^® Logon Manager.

For situations in which a front-end URL processor such as WebSEAL is used, there are two possible solutions, both involve adding a new property via the Configuration Manager in SAS^® Management Console. The recommended solution, which should be sufficient in most cases, is to add a default logon-target property for SAS^® Web Report Studio.

To add the new property, complete the following steps:

1. Open the SAS Management Console folder hierarchy.
2. Select Application Management ► Configuration Manager.
3. Right-click Web Report Studio 4.2.
4. Click Properties.
5. Click the Advanced tab.
6. Click Add.
7. In the Property Name: text block, type Logon.Target.
8. In the Property Value: text block, type WRSLogon.
9. Click OK.
10. Click OK.

The second method which can be employed in the event that the problem persists, is to disable the URL-redirection servlet filter, again using a new property in the Configuration Manager in SAS Management Console.

To add this property, complete the following steps:

1. Open the SAS Management Console folder hierarchy.
2. Select Application Management ► Configuration Manager.
3. Right-click SAS Application Infrastructure.
4. Click Properties.
5. Click the Advanced tab.
6. Click Add.
7. In the Property Name: text block, type App.RedirectionFilterDisabled.
8. In the Property Value: text block, type true.
9. Click OK.
10. Click OK.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Web Report Studio	Microsoft® Windows® for x64	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Microsoft Windows Server 2003 Datacenter Edition	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Microsoft Windows Server 2003 Enterprise Edition	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Microsoft Windows Server 2003 Standard Edition	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Microsoft Windows XP Professional	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Windows Vista	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		64-bit Enabled AIX	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		64-bit Enabled Solaris	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		HP-UX IPF	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Linux	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Linux for x64	4.2	4.2	9.2 TS2M0	9.2 TS2M0
		Solaris for x64	4.2	4.2	9.2 TS2M0	9.2 TS2M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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SAS Web Report Studio can be unresponsive or it might enter an infinite redirection loop when you use a Tivoli WebSEAL server and certain reverse-proxy configurations.

Type:	Problem Note
Priority:	high

Date Modified:	2008-10-22 15:37:24
Date Created:	2008-10-20 09:45:48